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Periodical

“It’s Not a Win-Lose Situation”.

Subjects: RIVERA, Oscar; CORPORATE culture; CORPORACION Multi Inversiones (Company)

  • Source: Harvard Business Review. Jul/Aug2019, Vol. 97 Issue 4, p24-25. 2p. 1 Color Photograph.

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Periodical

THE COSTS OF BUREAUCRACY.

Subjects: BUREAUCRACY; ORGANIZATIONAL structure; DECISION making in business

  • Source: Harvard Business Review. Nov/Dec2017, Vol. 95 Issue 6, p30-30. 2/3p. 2 Graphs.

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Periodical

Managing Change, One Day at a Time.

Subjects: CHANGE management; ORGANIZATIONAL change; TWELVE-step programs

  • Source: Harvard Business Review. Jul/Aug2014, Vol. 92 Issue 7/8, p23-25. 3p. 2 Illustrations.

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Periodical

IDEO's Culture of Helping.

Subjects: HELPING behavior; IDEO LLC; EMPLOYEE attitudes

  • Source: Harvard Business Review. Jan/Feb2014, Vol. 92 Issue 1/2, p54-61. 8p. 1 Color Photograph, 1 Diagram, 1 Graph.

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Periodical

THE TRUTH ABOUT CUSTOMER EXPERIENCE.

Subjects: CONSUMER attitudes; CONSUMER research; CUSTOMER satisfaction

  • Source: Harvard Business Review. Sep2013, Vol. 91 Issue 9, p90-98. 9p. 1 Color Photograph, 4 Illustrations, 1 Diagram, 1 Graph.

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