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Academic Journal

Regional bias when benchmarking services using customer satisfaction scores.

Subjects: CUSTOMER satisfaction; CUSTOMER services; CORRECTION factorsLONDON (England)

  • Source: Total Quality Management & Business Excellence. Feb2021, Vol. 32 Issue 3/4, p344-358. 15p.

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Academic Journal

Integration of customer satisfaction and sustained use of a product for value assessment.

Subjects: CUSTOMER satisfaction; MARKET value; YEARTAIWAN

  • Source: Total Quality Management & Business Excellence. Dec2020, Vol. 31 Issue 15/16, p1760-1773. 14p.

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  • 1-10 of  442,182 results for ""CUSTOMER satisfaction""